Easy-to-use, all-in-one Work Operating System for your team
Document & Model
Execute & Control
Optimize & Improve
Key Features
Document & Model
Work is often scattered in different places -- emails, document storage applications, files, project management applications. Things can get really confusing when using them to manage business processes. In fact, work can get lost! Get your business out of your head with Laudah.
1. Document how you work - one version of the truth
Laudah Process Manager helps you document detailed SOPs, process documents, and organizational policies which can go into employee handbooks, and organised into a learning management system (LMS) for onboarding new hires. Users can quickly access and visualise the ‘PLAY’ of their job using unlimited swimlane-styled Process Playbooks that can be shared with all team members.
2. Model your process workflow
Whether you are modelling the activity flow, capturing process properties, or describing decision logic, Laudah Process Manager offers a common organizational process repository and an easy-to-use, no-code drag and drop workflow builder designed to transform your processes into a super-power condition-based engine.
Execute & Control
Knowing who does what, when, and how -- and gaining visibility into process tasks can be very difficult. It can also be frustrating chasing people for progress status or missing improvement opportunities because relevant stakeholders were never kept in the loop.
1. Execute workflow processes seamlessly
Laudah Process Manager gives you the visibility to take control of process execution that you do not have with email or other office applications. You will be able to see who is working on each task, and where they are in the process, and also have the ability to re-assign work to make sure deadlines are met. By using our in-built lightweight task manager, you have the flexibility to plan your deliverables, break them into tasks and sub-tasks.
2. Control workflows with permissions
Laudah Process Manager gives you the visibility to take control of process execution that you do not have with email or other office applications. You will be able to see who is working on each task, and where they are in the process, and also have the ability to re-assign work to make sure deadlines are met. By using our in-built lightweight task manager, you have the flexibility to plan your deliverables, break them into tasks and sub-tasks.
Optimize & Improve
Evaluating individual and team performance can be quite cumbersome. Decisions are made without objective performance data, people promoted before they are ready and key decisions made on ‘gut’, guesswork, and/or mere opinions.
1. Optimise workflow performance
Track performance, identify bottlenecks and monitor progress on an individual, team, or department level with a process performance dashboard. Use Laudah Process Manager to track workflows’ compliance, quality and speed based on a specific period, employees, teams or organization-wide.
2. Improve business processes seamlessly
By organizing your team according to time utilization, you can find out which team members use their time efficiently, how inefficient processes can be streamlined, and how future planning can be improved. With our workflow software, you can take that data and create bespoke reports to help you improve performance.
One suite. Three tools packed with efficiency.
- Create...
- Execute...
- And more!
Create Processes and Workflows
Embedded contents
Better communicate your ideas and train your team by adding rich content such as images, videos, links, documents, files, emojis, etc.
Process Superpowers
Create dynamic workflows with if/then logic, task variables, dependencies, job aids, policies, procedures, approval gates, due date, etc.
Build Forms
Use over 10 functional widgets to build drag-and-drop forms and collect structured data in the flow of work.
Playbook with Knowledge Asset
Empower employees to quickly visualize the ‘PLAY’ of their by providing job aids and work-related policies in the flow of work.
Skills Early-warnings
Match skills with process tasks and gain insight into assignee's skills gaps to ensure you have what it takes to get the job done.
Auto-schedule
Remove the admin and boring task of recurring workflows by using our auto-scheduler
Track Work, Get Things Done
Resource Capacity Management
Never again ask where the time went, understand who is under/over-capacity, and reassign tasks based on overallocation.
Metrics Tracker/dashboard
Track workflows' key metrics such as compliance, quality and speed to inform the need for improvement.
9 Box Performance Matrix
Leverage process data to understand workforce performance so that development and compensation are aligned.
KPIs in Approval and Tasks
Automatically add the KPIs from all relevant tasks to the approval workflow to ensure objectivity.
Comment & @mention
Use Comments and @mention to facilitate collaboration, meaningful conversation and discussions about process work in one place.
Task Manager
Provide employees with flexibility within processes by allowing them to create their own steps, broken into to-dos and sub-tasks.
And more…
In-built Time Tracker
Easily log time spent on tasks and sub-tasks with just a click of a button. What have you done today/this week/month will never arise again!
Notification and Permission
Get immediate email notifications based on settings -- daily report and weekly report. Also, get notified when someone needs your assistance or asks for your attention for their tasks.
Activity Log
Get a detailed trail of all activities/events that occur on Laudah, making it easy to know who did what and at what time.
Security
Work effortlessly with third parties and clients with you in control of what information they can access.
SLA Management
Track your processes' Standard Level Agreements (SLA) through in-app alerts and emails in the flow of work, daily or weekly
Open API And Zapier*
Seamlessly integrate with other applications and systems, never worry about how existing systems can work with Laudah.